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BLOG: Funny Tales from the Retail Sales Floor

Christine Persaud

Published: 04/21/2010 11:35:40 AM UTC in Retail & Events

1 comments

Over the past few decades, those who have worked in the retail industry have found themselves in some pretty humorous situations; from odd customer encounters, to fights, and even X-rated encounters. Here are a few funny stories from the retail sales floors in Canada.

Lights Out

About 1979 or 1980, a Radio Shack that also sold records, tapes, and music books was ready to lock up just before Christmas. The owner, Dave Tredee, took the money to the bank, and left his right-hand woman to lock up. The store was long and narrow, as many older stores in towns and cities are. The woman checked the store over, but didn't see the little old lady in a winter coat and old green hat behind the racks in the music section 50 feet away...

Read more at http://www.marketnews.ca//blog/FunnyTalesfromtheRetailSalesFloor.html


Article Tags:  store, woman, music, encounters, retail,

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BLOG: Funny Tales from the Retail Sales Floor








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Mergatroid April 26, 2010, 21:23 pm

I've had some pretty funny/strange things happen on the servicing end of things as well. About 15 years ago we had a customer bring in a Commodore 1084 monitor for repair. This was a video monitor with a single speaker in it. The stereo version of the monitor was the 1084S. Well, we repaired the monitor and charged the customer. A few hours later I get a call from him saying the left speaker wasn't working. I informed him that the unit only had one speaker, it having only a mono amplifier. Well, he went ballistic. He insisted that before he brought it in for repair he had opened it and vacuumed all the dust out. He claimed when he did that it had two speakers. I guess he was trying to be nice because next he said how he understood how a busy place like our shop could have mixed up the rear cases and put the wrong one on. I informed him that the speaker attachments in the stereo version and the mono version had different connectors and couldn't be mixed up. Also, if he would care to check the serial number on the rear case he would see that it matched the serial number on the work order and that it was the case for his monitor. Well, now he decided to accuse us of switching main boards and the rear case assembly. Again I had to point out the serial number was the same as on the work order. This customer insisted that the monitor had two speakers. I even informed him of the model number, and how it would have had an S suffix if it were the stereo model, and I even offered to have Commodore phone him and confirm his model only had one speaker. Now he asked me if I thought he was stupid or something, but I kept silent on that question. Finally he hung up in a huff. Weeks later it occurred to me what his problem might have been. He was using the monitor on a Commodore Amiga computer, which had stereo audio outputs. He was using a "Y" cord to plug the stereo duel RCA jacks into the back of the mono monitor. Obviously one of the connectors in the cheap "Y" cord was not working causing one channel to be missing. It's too bad he was more interested in maintaining that the monitor used to have two speakers and accusing us of stealing his board instead of trying to work out why there was only one channel working. We might have been able to help him solve that problem otherwise.

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